Which technique should be avoided when communicating with non-English speaking patients?

Using a child as an interpreter in communication with non-English speaking patients is inappropriate and should be avoided because it places an undue burden on the child and can lead to misunderstandings. Children may lack the maturity and language skills necessary to accurately convey medical information, which is critical for effective communication in healthcare settings. Additionally, using a child as an interpreter can compromise the privacy and confidentiality of the patient, as sensitive medical information may be discussed.

In contrast, utilizing trained interpreters, whether through formal services or technology, is recommended to ensure that communication is accurate, comprehensive, and respectful. This approach guarantees that the patient receives the correct information regarding their condition and treatment options. Other strategies, such as using non-verbal cues and speaking slowly and clearly, can complement the communication process but do not substitute for the need for accurate interpretation by a qualified individual.